Our Customer Happiness Manager, Janice, has been on a roll, creating new DIY sandal designs.
This latest was inspired by our Z-Trek sandals. It uses the “loop” idea from this sandal, and the Heel Strap from our Amuri sandals.
Remember, when you make a kit that has laces touching the ground (like the outside edge by her pinky toes), you’ll want to protect them from abrasion. We recommend using Shoe Goo.
When people ask, “How long will my Xero Shoes last?” we say, “We don’t know, but it’s going to be a long, long time!”
That’s why we offer this 5,000 mile sole warranty.
If you wear your FeelTrue® outsoles (or FeelTrue® section of Z-Trail) down to less than 1mm thick at the ball or heel of the foot (not an edge), we’ll replace them with the same product for the following price:
60% off MSRP (full, non-sale, listed, retail price) for the product, plus shipping.
We also offer a 24 Month Manufacturing Warranty, which covers defects and flaws that may happen in the first two years. We will offer a free replacement for orders that qualify.
If you have a manufacturing concern, please email our Customer Service team at [email protected] and include a photo of the issue with your current shipping address. For closed toed shoes, please include another photo with the tongue tag.
