May 5th is an important day in the barefoot running world. And, for the same reason, it’s one of the most important days in the Xero Shoes world. What makes it so important? As Brian Metzler from Competitor.com reminded me, “Journalist Christopher McDougall’s best-selling book “Born to Run: A Hidden Tribe, Superathletes, and the Greatest Race […]
When people ask, “How long will my Xero Shoes last?” we say, “We don’t know, but it’s going to be a long, long time!”
That’s why we offer this 5,000 mile sole warranty.
If you wear your FeelTrue® outsoles (or FeelTrue® section of Z-Trail) down to less than 1mm thick at the ball or heel of the foot (not an edge), we’ll replace them with the same product for the following price:
60% off MSRP (full, non-sale, listed, retail price) for the product, plus shipping.
We also offer a 24 Month Manufacturing Warranty, which covers defects and flaws that may happen in the first two years. We will offer a free replacement for orders that qualify.
If you have a manufacturing concern, please email our Customer Service team at [email protected] and include a photo of the issue with your current shipping address. For closed toed shoes, please include another photo with the tongue tag.
