To get a just-right fit for your sandals, follow the instructions below. And if you need more help, feel free to reach out to our Customer Happiness Team at 303.447.3100 or [email protected] For all of our sandals, you want to aim for “snug but comfortable.” Z-Trek, Z-Trail and Naboso sport sandals Aqua Cloud and Genesis […]
I just realized that I have a strange history with barefoot running, barefoot walking, and minimalist shoes. First, like most of us, I spent a lot of time barefoot as a kid in the Summer. I went to a camp in the Pocono Mountains (Camp Shohola just in case any readers also went there) and […]
“What should I do if it’s cold outside?” Guess what? You can still wear your sandals! Here’s how I’ve done it for 3 winters…
When people ask, “How long will my Xero Shoes last?” we say, “We don’t know, but it’s going to be a long, long time!”
That’s why we offer this 5,000 mile sole warranty.
If you wear your FeelTrue® outsoles (or FeelTrue® section of Z-Trail) down to less than 1mm thick at the ball or heel of the foot (not an edge), we’ll replace them with the same product for the following price:
60% off MSRP (full, non-sale, listed, retail price) for the product, plus shipping.
We also offer a 24 Month Manufacturing Warranty, which covers defects and flaws that may happen in the first two years. We will offer a free replacement for orders that qualify.
If you have a manufacturing concern, please email our Customer Service team at [email protected] and include a photo of the issue with your current shipping address. For closed toed shoes, please include another photo with the tongue tag.
