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Xero Shoes Store
Address: 11777 East 55th Ave.
Suite 101
Denver, CO 80239
Phone: (303) 447-3100
Feel The World, Inc. Corporate Office
Address: 320 Interlocken Parkway,
Suite 100
Broomfield, CO 80021
Call us M-F, 9-5, Mountain Time
Toll Free (US Only): 1-800-499-8880
Phone: 303-447-3100
Email: [email protected]
When people ask, “How long will my Xero Shoes last?” we say, “We don’t know, but it’s going to be a long, long time!”
That’s why we offer this 5,000 mile sole warranty.
If you wear your FeelTrue® outsoles (or FeelTrue® section of Z-Trail) down to less than 1mm thick at the ball or heel of the foot (not an edge), we’ll replace them with the same product for the following price:
60% off MSRP (full, non-sale, listed, retail price) for the product, plus shipping.
We also offer a 24 Month Manufacturing Warranty, which covers defects and flaws that may happen in the first two years. We will offer a free replacement for orders that qualify.
If you have a manufacturing concern, please email our Customer Service team at [email protected] and include a photo of the issue with your current shipping address. For closed toed shoes, please include another photo with the tongue tag.
