5,000 Mile Sole Warranty
79,127 5-Star Reviews
Natural Fit, Feel and Motion
1,000,000+ Happy Customers

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Warranty Info

When people ask, “How long will my Xero Shoes last?” we say, “We don’t know, but it’s going to be a long, long time!”

That’s why we offer this 5,000 mile sole warranty.

If you wear your FeelTrue® outsoles (or FeelTrue® section of Z-Trail) down to less than 1mm thick at the ball or heel of the foot (not an edge), we’ll replace them with the same product for the following price:

60% off MSRP (full, non-sale, listed, retail price) for the product, plus shipping.

We also offer a 24 Month Manufacturing Warranty, which covers defects and flaws that may happen in the first two years. We will offer a free replacement for orders that qualify.

If you have a manufacturing concern, please email our Customer Service team at [email protected] and include a photo of the issue with your current shipping address. For closed toed shoes, please include another photo with the tongue tag.