We Care About You

Our goal: provide a great product, at a great price, with great customer support so that more and more people can Feel the Freedom, Feel the Fun, and Feel the World®!

Xero Shoes products with our FeelTrue® soles have a 5,000 mile sole warranty. Click here to find out more.

If you purchase a product that’s the wrong size, we’ll exchange it for free (in the US. For International exchanges, please contact us). Read more here.

We know that no product and no person is perfect 100% of the time. So, if there’s ever a problem of any kind, give us a call or email us and we’ll do the best we can to solve your issue as quickly as possible.

On the bottom of almost every page of our site is a video that Lena and I made about our commitment to you… scroll down and check it out.