Replacement Insoles

Q: How do I send a gift certificate?

After you purchase a gift certificate , you'll be able to enter an email address for the recipient. You could email it to yourself and forward it at a later time if you like. You can also take the Gift Certificate code and send it to the recipient.

Product Description

Our replacement shoe insoles are mostly interchangeable, but they do come in 3 main types. We have Athletic, Lifestyle, and Reflective for added insulation. Some styles have insoles specialized to the style. Insoles are sold in pairs.

If you are looking for replacements for a specific shoe style, use the chart below to decide which insoles you need:

Insole Type	For
Lifestyle	Alston, Ashland, Boaty, Cassie, Coalton, Dillon, Glenn, Hana, Lena, Melbourne, Pacifica, Tari, Toronto, Sunrise
Reflective	Denver, Denver Leather, Mika, Alpine
Athletic	360, Aqua X Sport, DayLite Hiker, Forza Runner, Forza Trainer, HFS, Kelso, Mesa Trail, Oswego, Prio, Prio All-Day, Prio All-Day SR, Prio Neo, Prio Suede, Scrambler Mid, Speed Force, Terraflex, Xcursion, Zelen
Aptos	Aptos
Gracie	Gracie
Phoenix Knit	Phoenix Knit
Phoenix Leather	Phoenix Leather

SIZE GUIDE

We recommend ordering your regular size.

FREE EXCHANGES: Most people find our size recommendation gives them a proper fit, but just in case, we have a free exchange program for all US orders.

*If you normally buy a Euro or UK Size, check out the handy conversion charts below.

Women’s Sizing Chart:

US Sizes	EU Sizes	UK Sizes
5	35.5	3.5
5.5	36	4
6	36.5	4.5
6.5	37	5
7	37.5	5.5
7.5	38	6
8	38.5	6.5
8.5	39	7
9	39.5	7.5
9.5	40	8
10	40.5	8.5
10.5	41	9
11	41.5	9.5
11.5	42	10
12	42.5	10.5

Men’s Sizing Chart:

US Sizes	EU Sizes	UK Sizes
6.5	39.5	5.5
7	40	6
7.5	40.5	6.5
8	41	7
8.5	41.5	7.5
9	42	8
9.5	42.5	8.5
10	43	9
10.5	43.5	9.5
11	44	10
11.5	44.5	10.5
12	45	11
12.5	45.5	11.5
13	46	12
14	47	13
15	48	14

Any questions? Contact the Customer Happiness Team, we’re here to help!

Do you ship internationally?

We do! We’ve sold Xero Shoes to people in more than 85 countries around the world.
We use the US Postal service to send our shipments. The cost to ship will depend on the weight of the package and the delivery speed you select; several options will be provided at checkout.

All domestic shipments come with tracking. Limited tracking is available for some first class international shipments depending on the country, and full tracking is available with all Priority Express and Express International shipments.

Though almost all of our international orders arrive without incident, we strongly advise you to select Priority Express International or Express International if you live in a country with a less reliable postal service, including (but not limited to) India, Brazil, Mexico, South Africa, and Indonesia. We cannot guarantee delivery of packages shipped using First Class International.

International delivery can take anywhere from 3 days to 8 weeks depending on how long your order spends in customs at the border.

Please note that some countries do require the payment of import duties for international shipments above a certain value. We advise you to know the import regulations of your country and understand that you will be responsible for payment of any duties and fees imposed by your government at the border.

All packages will be marked as merchandise; as a commercial shipper, we are not able to mark a package as a gift (if you’re giving Xero Shoes as a gift, that’s not the same as us sending a gift).
Also, check our Stores page. There may be a Xero Shoes dealer closer to you.

How do I send a gift certificate?

After you purchase a gift certificate, you’ll be able to enter an email address for the recipient.

You could email it to yourself and forward it at a later time if you like.

You can also take the Gift Certificate code and send it to the recipient.

What’s your return policy?

Please go to Xero Shoes Return Policy page to learn about our 45-day return policy.

Caring for your Xero Shoes

To clean your Xero Shoes, hand wash with warm water, mild soap and allow them to air dry. We do not recommend putting them in the washing machine or dryer.

Customer Reviews

4.9 Based on 378 reviews

5 ★

90%

342

4 ★

3 ★

2 ★

1 ★

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04/30/2021

Joe D.

Just right

These have just the right amount of padding to make the inside of the shoe feel comfortable

Replacement Insoles

09/22/2023

Ella H.

Basic but good

I used these while hiking and they work well. Of course time will make a "stamp" of your feet on them (or rather your walking pattern) but while they are not too used, they provide nice feel and pleasant cushioning. It would be awesome if Xero EU-site would also take insoles into their store's selection.

Replacement Insoles

09/20/2023

Russell H.

Xero shoes are amazing and so are the people that work there!

I needed a new pair of inserts as the ones it came with were sliding a little bit and the staff were totally accommodating and right on it! Love these shoes!

Replacement Insoles

09/16/2023

Chuck H.

Generous replacement

Thanks for sending 3 sets of insoles to replace the original ones that slipped up behind my heel in the size 11 Scramblers.

Replacement Insoles

09/15/2023

Allen W.

Like a new pair of shoes

Great product. Just trim and insert in your shoes. It’s like buying a new pair! I highly recommend.

Replacement Insoles

09/14/2023

Allen W.

Great Replacement

Excellent product. Just trim and slide in. It’s like having a brand new pair of shoes!

Replacement Insoles

09/06/2023

Kreela M.

Similar to the originals

Recently I started having extreme metatarsal pain, and after much Reddit-soul-searching, I realized that I might need to replace my shoes. Upon visiting Xero.com to check the mileage listed for Neo’s, I realized I might only need replacement insoles. My shoes were bought after Christmas and are not even scuffed on the outer sole. I dance inside on carpet. Seriously, I was amazed that these shoes might last 2 years before needing replacement! Woot! The inserts have a compatibility list, which I appreciate, but the Neos were not listed. I assumed the Prio is a good substitution and purchased both these and the Performance insoles because neither completely matched what I had. The black insoles are similar to the ones I had before and have more cushioning without adding thickness like most replacement insoles. While I still experience pain, I have been able to dance twice so far and no longer need hours of hot/cold therapy on my foot. I wish I had bought two pairs.

Replacement Insoles

09/05/2023

Anonymous

United Kingdom

Amazing insoles and a great company

The insoles are fantastic and my shoes feel like they have a new lease of life. I'm so very glad Xero offers this product, and were so helpful and accommodating with my enquiry.

Replacement Insoles

09/05/2023

RAY C.

Exactly the replacement insole I needed

I love my Hanas and wear them everywhere. However, my insole for my well-worn Hanas had 2 holes in the insoles by the toes. I'm so glad that Xeroshoes sells replacement insoles. Got a pair of new insoles and they make my Hanas feel as good as new. Recommended!

Replacement Insoles