NOTICE:

We ship Xero Shoes to 90+ countries around the world! 

We aim to ship orders within one business day of receiving the order. Delivery estimates are based on when the package has left our Fulfillment Center. However, during heavy order volumes, such as during a sale or new product launch, it may take longer for your order to ship. 

We appreciate your patience as it may take two weeks or longer for your package to arrive during these times.

Domestic:

Shipping Costs

Our Flat-Rate Shipping is $4.99 USD for the first item and $2.99 for each additional item. 

Other shipping costs will vary based on the destination and weight of the package. The total shipping cost will be calculated and visible at checkout before you complete your order. 

Please note Colorado orders require a non-refundable retail delivery fee, which is automatically added to the order cost. For more information, please reference the Colorado Retail Delivery Fee.

Thanks for understanding, and happy shopping!

Expedited Shipping

Do you need your order sooner? Expedited shipping options are available at normal rates. During checkout, choose the option that works best for you.

Domestic Shipping Options

Our Flat-Rate shipping takes 5-10 business days on average. These packages are shipped via UPS SurePost and then passed off to USPS for the final delivery. In some rare instances, the package could be delivered through UPS Ground as determined by UPS SurePost. 

Note: Shipments outside the contiguous U.S. may experience longer delivery times.

We offer domestic shipping via the US Postal Service (USPS) and UPS. Shipping costs depend on the weight and/or delivery speed you select, which will be visible at checkout. All domestic shipments include tracking.

USPS Delivery Estimates: 

  • USPS Ground Advantage: Estimated 4-9 business days (may be slower during high volume times) 
  • USPS Priority Mail: Estimated 2-3 business days

UPS Delivery Estimates: 

  • UPS SurePost (Our Flat-Rate option): Estimated 5-10 business days (may be slower during high volume times) 
  • UPS 2nd Day Air: Estimated 2 business days (Saturday delivery dependent on destination)

Special Notice — Retail Delivery Fee

Effective July 1, 2024, Colorado imposed a retail delivery fee of $0.29 on all motor vehicle deliveries to a location in Colorado with at least one item of tangible personal property subject to state sales or use tax.

Xero Shoes is liable to collect and remit the fee on the retail sale of items sold by xeroshoes.com. Deliveries include when any taxable goods are mailed, shipped, or otherwise delivered by motor vehicle to a purchaser in Colorado. The retail delivery fee is collected state-wide, not separated by jurisdiction, and calculated per order.

Per the State of Colorado, Xero Shoes may not refund the Retail Delivery Fees imposed on a retail delivery when the purchased tangible personal property is returned to the retailer for a full refund of the purchase price and any applicable Sales Tax.

For additional information and FAQs, please visit Colorado Retail Delivery Fee.

International:

Shipping Costs

Shipping costs will vary based on the destination and weight of the package. The total shipping cost will be calculated and visible at checkout before you complete your order.

Important Information for International Customers

Please be aware that some countries require the payment of import duties for international shipments above a certain value. It is important to familiarize yourself with the import regulations of your country and understand that you will be responsible for any duties and fees imposed by your local customs authorities.

All packages will be marked as merchandise. As a commercial shipper, we are unable to mark a package as a gift. Please note that if you are giving Xero Shoes as a gift, it is different from us sending a gift.

Expedited Shipping

Do you need your order sooner? An expedited shipping option is available at normal rates. During checkout, choose the option that works best for you.

International Shipping Options

Our standard shipping for international orders is DHL International in conjunction with FirstMile, and delivery takes an average of 1-3 weeks, depending on the destination. We also offer options with the US Postal Service (USPS). Please know that both services result in package final delivery by your local post office. 

Note: Though almost all of our international orders arrive without incident, we strongly advise you to select USPS Priority Mail International if you live in a country with a less reliable postal service. All international shipments include tracking. 

DHL Delivery Estimates: 

  • DHL GM Parcel Priority (our standard option): Estimated 1-3 weeks (may be slower during high volume times and destination)

USPS Delivery Estimates: 

  • USPS First Class Mail International: Estimated 1-3 weeks (may be slower during high volume times and destination)
  • USPS Priority Mail International: Estimated 7-10 business days (depending on customs clearance and processing times.)

Special Notice

Shipments to these countries may experience significant delays intermittently. Due to USPS/DHL slowdowns in your country, expect an 8-week delay for shoe deliveries.

Also, check out our Stores page. There may be an independent Xero Shoes dealer closer to you.

Thanks for understanding, and happy shopping!