My wife and I live in Harpers Ferry, WV with our 6 beautiful children. I have been a triathlete and runner for 9 years. After years of pain from back surgeries and chronic injuries, I have slowly been making the transition to minimalist running. I now run slower, but longer and pain free. Sharing my passion for running, my experiences and the knowledge I have gained has been a huge focus for the past two years.
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When people ask, “How long will my Xero Shoes last?” we say, “We don’t know, but it’s going to be a long, long time!”
That’s why we offer this 5,000 mile sole warranty.
If you wear your FeelTrue® outsoles (or FeelTrue® section of Z-Trail) down to less than 1mm thick at the ball or heel of the foot (not an edge), we’ll replace them with the same product for the following price:
60% off MSRP (full, non-sale, listed, retail price) for the product, plus shipping.
We also offer a 24 Month Manufacturing Warranty, which covers defects and flaws that may happen in the first two years. We will offer a free replacement for orders that qualify.
Please include a photo of the issue and your current shipping address.
For closed toed shoes, please include another photo of the tongue tag.
If you have a manufacturing concern, please email our Customer Happiness team at [email protected] with photos of the issue and your order number.
If you've changed your mind within 45 days of purchase, simply return your items for a full refund (including shipping, if applicable) or exchange them for a different size.
This special offer only applies to domestic orders made between January 26, 2022 and February 09, 2022.
Although we'll accept worn shoes, we'd kindly ask you to return them in new condition if possible!
