How to get more help (and faster)

We’re happy to help.

Our Customer Happiness Team is available Monday-Friday, 9-5 Mountain Time, except holidays.

The fastest way to reach us is by calling 303.447.3100 or 1-800.499.8880

You can also email us at support@xeroshoes.com

We may also be available via Live Chat — click the “Contact us…” button that should be at the lower right of your screen.

If you’ve DM’d on Social Media and haven’t heard back, please try one of the choices above. The tools available to track Social Media messaging don’t always work properly, so it’s best to reach out to us directly.