Unfortunately, we are not able to offer free shipping on exchanges for international orders (including APO, FPO and DPO addresses). If you need to exchange from an international location, follow these steps:
International Exchange Instructions:
- Fill out and include your Packing Slip in the return package.
- Ship your shoes back to us at:
Xero Shoes ATTN: Exchanges
3700 Havana St, Unit 312
Denver, CO 80239 USA
- To expedite the processing time for your exchange, email our Customer Happiness Team (support@xeroshoes.com) the tracking number for your return package.
http://xeroshoes.com/return-policy/