How to Reattach Lace Ends

If you want to shorten the laces on your Genesis or Cloud sandals (or if they somehow become detached), it’s simple to reattach the lace end hardware.

In short, to open the lace end hardware: use a thin, sharp object like a box cutter blade, and slide it into the grove in the lace end. Twist and the lace end should pop open.

To close the hardware: make sure you seal the ends of the lace by heating them with a flame. Lay the laces into the lace end hardware, close the “clamshell” and, if necessary, use a pliers to press the hardware together until you hear the 2 parts snap into place.

If you have any questions about this process, reach out to our Customer Happiness Team at 303.447.3100 or